2024 Sales tax update for customers in the United States - what you need to know

As part of continued updates to our product and billing systems, and in order to comply with local tax regulations, Typeform is now registered to collect sales tax in the following US states:

- Connecticut
- Iowa
- Kentucky
- South Dakota

This means that you may see additional charges on your Typeform invoices. These changes will start coming into effect from April 15, 2024 onwards if your billing address is located in one of the above states. The exact amount charged depends on your state’s tax regulations for digital services.

If your billing address is not located in one of the above states, you won’t be affected by this change. See where else we collect taxes on Typeform purchases.

Keep reading for more details.

What is sales tax?

Sales tax is a levy imposed by a governing body on the final sale of a product or service. It is collected by the seller (in this case Typeform) from the consumer (in this case the Typeform account holder) at the point of purchase.

Why is Typeform applying sales tax to my invoices?

Typeform is collecting sales tax as part of our legal obligation to comply with all applicable tax regulations in the areas where we do business.

Since tax law varies from state to state, county to county, and city to city, this change won’t affect all Typeform users equally, or at the same time. We recommend checking with your local tax authorities to confirm tax regulations for digital services.

If you want to estimate your potential sales tax, the best way is to use an online sales tax calculator.

How will this change affect me?

Typeform is now required to collect sales tax if your billing address is in one of the following states, ensuring compliance with local tax laws:

- Connecticut
- Iowa
- Kentucky
- South Dakota

To see where we already collect sales tax in the US, please refer to this article.

When will I see sales tax charges on my invoices?

These changes will start coming into effect from April 15, 2024 onwards. Once in effect (and if applicable to you), you’ll see the charge on all subsequent invoices.

Where can I update my billing details?

If you need to double-check that your billing details are up to date, here’s how to do that.

My billing address is not in one of the states mentioned in this article. How does this change affect me?

If your billing address is not in Connecticut, Iowa, Kentucky, or South Dakota you won’t be affected by this change.

Typeform will reach out regarding any future billing changes that may affect your invoices.